Day 10 - Dealing with HP Support
Been a few days since I had heard back from HP about my PC they have their hands on (and are hopefully fixing back up). Just as I was about to give them a phone call - I get an e-mail in giving me the same details I already knew about my order and at the bottom this new nugget of information:
Hewlett-Packard Receipt of Defective
Receipt Date of Defective Product: 05/27/2008
Expected Delivery Date: 06/05/2008
Now I know from the FedEx tracking code I have that the 27th is when they got my PC to their HQ. So does that mean I should be getting it back on the 5th of next month and it is going to take over a week to fix? Maybe I’ll still get lucky and they’ll ship it back by the end of the week.
I love my laptop, but really missing having my PC here too.
