Well, after complaining a lot – I finally got my SumoSac I ordered a few weeks ago. It took about a week to get here, which is not too bad. The people at SumoLounge.com though really need to work on their customer service. The day after I posted my previous thoughts on the shipping problems, I called them up to see if I could figure out where my package was.
The nice lady on the phone told me that it had not yet been shipped, and it might still take 4 to 5 more days. “Ok, fair enough” I thought to myself. At least now I know when to expect it. Well, about an hour later, I finally get a response to one of my week old e-mails. They tell me my order is out for delivery right now. So now I was left with, it’ll be here in another week or in a few hours. I am happy to say it was the “few hours” on which was correct.
Back the the chair though, the SumoSac has to be the most comfortable one I have ever sat in. Instead of beads, it is filled with foam. If it gets too dented up, all you have to do is fluff it like a huge pillow and then plop back down onto it. It’ll be interesting to see how long it stays fluffy – into the next few years. As for right now though, I am really happy with the purchase. I just wish their customer service department would get an overhaul.
