Well, after complaining a lot – I finally got my SumoSac I ordered a few weeks ago.  It took about a week to get here, which is not too bad.  The people at SumoLounge.com though really need to work on their customer service.  The day after I posted my previous thoughts on the shipping problems, I called them up to see if I could figure out where my package was.

The nice lady on the phone told me that it had not yet been shipped, and it might still take 4 to 5 more days.  “Ok, fair enough” I thought to myself.  At least now I know when to expect it.  Well, about an hour later, I finally get a response to one of my week old e-mails.  They tell me my order is out for delivery right now.  So now I was left with, it’ll be here in another week or in a few hours.  I am happy to say it was the “few hours” on which was correct.

Back the the chair though, the SumoSac has to be the most comfortable one I have ever sat in.  Instead of beads, it is filled with foam.  If it gets too dented up, all you have to do is fluff it like a huge pillow and then plop back down onto it.  It’ll be interesting to see how long it stays fluffy – into the next few years.  As for right now though, I am really happy with the purchase. I just wish their customer service department would get an overhaul.