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Day 10 – Dealing with HP Support

Been a few days since I had heard back from HP about my PC they have their hands on (and are hopefully fixing back up).  Just as I was about to give them a phone call – I get an e-mail in giving me the same details I already knew about my order and at the bottom this new nugget of information:

Hewlett-Packard Receipt of Defective
Receipt Date of Defective Product:             05/27/2008
Expected Delivery Date:                        06/05/2008

Now I know from the FedEx tracking code I have that the 27th is when they got my PC to their HQ.  So does that mean I should be getting it back on the 5th of next month and it is going to take over a week to fix?  Maybe I’ll still get lucky and they’ll ship it back by the end of the week.

I love my laptop, but really missing having my PC here too.

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