Day 1 – Dealing with HP Support

Posted on May 19, 2008 in Personal

While cleaning behind my PC yesterday, I noticed something a little funny in the upper air vent that caught my eye. It looks like around my power supply, some parts on the top have melted down on top of the three copper colored coils inside. Yes, my beautiful $2,000 baby is hurting – so I had to backup and shut her down.

Overheated? Part 3 Overheated? Part 4

You can check out more photos from my Flickr account.

I contacted HP support, and they will be sending me a box to ship her back in – so I can get it fixed or replaced, and sent back here. I figured, if this disaster gives me anything it has given me something to write about so expect me to chronicle the entire experience with working with HP’s support team right here over the upcoming days.

  • Mike

    Sorry to hear about that but should be interesting to see how they treat you.

  • Mike

    Sorry to hear about that but should be interesting to see how they treat you.

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