It is Monday morning, that can only mean two things. You are about to get started with a brand new week, and you are sitting on the edge of your seat in anticipation for the next Web Hosting Show. Well, maybe you are not ready just yet to start the week off, but I know I at least got the Web hosting part right. So what is the big deal about outsourcing hosting jobs? Who is the new free Web hosting company?
Download Episode 30 of the Web Hosting Show
Running Time: 25 minutes | File Size: 5.81 MB
Well wait no longer, because podcast number thirty is now up and running. In an effort to provide you with more than just a sample of the show, here are two topics we discussed.
This comes from a press release put out by the folks at 8 to Infinity:
8 to Infinity is doing the reverse of the outsourcing trend by hiring more in house support staff to enhance support for its estimated 50 000 users. The support staff are given On Job Training as well as being send for various professional certification courses to enhance their service levels and provide more varied support for their clients.
Now are you ready for the kicker here? This Web hosting company is located in Singapore. Now not to bash the efforts they are putting forth, I am really happy to hear about it. I just wish more American companies would follow the lead of 8 to Infinity. There is a time and a place for outsourced Web hosting support. If you want to have somebody on call in the middle of the night, it is much easier to have a guy in India working your night time hours than asking somebody here to stay up all night long. Why? Well, it is daytime in India when it is night time here.
When Web hosts start outsourcing all the support they do out to cheaper “support farms” in other companies, that is when I put my foot down. Why? Just take a look at any Web hosting forum out there. There are dozens of unemployed system administrators and level one support folks looking for jobs to stay afloat. Why aren’t they getting hired? It is because outsourcing support is much more “cost efficient”. In other words, it is cheaper.
There is a new Web hosting company out there, and its name is Acorn Rack. Now what makes them any different than the other million Web hosting options you might have out there today? They promise you, “Automatic Web Site Creation”. Here is some more information on the “about us” part of their Web site:
Acorn Rack gives you the chance to build you very own web site, for free where everything is initially constructed. You can then enhance those foundations, and flourish your site into a state of the art internet application.
You are able to edit every page you see* through the Admin CP, from the layout, down to the colors. Accept members, assign them roles, and watch your site take off. Talk to your members on the forums, ask them their opinion via the voting section, and if someone disobeys your rules, you can suspend, or delete them from your site.
It sounds like it is totally free, but I haven’t had the time to check it out for myself just yet. So feel free to sign up, test it out, then drop me an E-mail and let me know how you like it.