I will get straight to the point. Everybody in the Web hosting industry from clients to Web hosts themselves need to get one thing through their heads. Put your lawyers and legal teams away when it comes to conflict. I received an E-mail a few days ago from a guy who listens to the Web Hosting Show. He told me about a horror story that he had with his current Web hosting company. These sorts of things happen every single day.
Remember when you were in grade school and you’d see the bigger kids picking on the smaller ones? Picture yourself on a school ground in any city across America. The insults would be flying, and then one side or the other would bring up the one thing you were not suppose to say. The one thing that little kids feared most.
“I’m going to go tell the teacher!”
At that moment, everybody on the school grounds would freeze. “Did he really say that?” some would mumble. “Wow, he means business,” others would say. Now lets go back to your modern day dispute between a Web hosting company and a Web hosting client. What is the phrase that you hear now that has the same effect as, “I’m going to go tell the teacher”?
“I’m going to go tell my lawyer!”
That is the part of the conversation where things get a little too heated and people start threatening legal action to the other one. As your Mother used to say, “I don’t care who started it!”. It can be started on either side. So what are the after effects? Usually both sides calm down, come to a common ground and go their separate ways. I have no scientific facts in front of me, but I am willing to bet that nine times out of ten nothing of legal terms happens.
So what is the point in bringing up the lawyer? None at all. If anything, you loose respect in the “school yard” that you are playing in. If the conversation between the two parties is being held on a Web hosting forum, then there are many more eyes to see what you might be doing or might be receiving, due to the situation.
The important thing to remember is to always keep a cool head, never let yourself get all worked up over something like Web hosting and remember that there are too many eyes watching you to start acting like an idiot. Try to stay on the side of the “bigger guy” and see what you can do to come to a conclusion quick. The one thing you should not do is start making legal threats to anybody.
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